facebook image National Program Coordinator - Little Dreamers Australia

National Program Coordinator


Career Description

ABOUT US

We’re Little Dreamers, Australia’s leading non-profit organisation working with Young Carers around the country.

A Young Carer is anyone under the age of 25 who currently provides, or intends to provide, care in their family for a parent or sibling who has a chronic illness, mental illness, disability or addiction.

Founded in 2009 by a Young Carer, we love building and delivering high quality programs that create deep and meaningful impact in the lives of young people providing care in their families. And we’re pretty good at it too. To date, we have supported over 5,000 Young Carers, we deliver eight core programs alongside ad hoc supports, advocacy and community awareness campaigns. We have strong corporate partnership and funding relationships and have raised over $5 million to improve the quality of life for Young Carers around Australia. We have even received recognition from Queen Elizabeth II and have been named as an internationally best practice organisation for Young Carer support.

Our team is made up of 50 incredible humans working across VIC, NSW, QLD and SA. We are humble, hungry and kind and work hard to reach our goals. We believe in a world where every single Young Carer is supported by someone or something by 2030. Sounds fun right?!

By joining the Dream Team, you will play an integral part in supporting young people who often miss out on having a childhood.

THE POSITION

National Program Coordinators will have the opportunity to coordinate and implement programs that have a national scope across the organisation. This will include working from the ground up alongside a team of both State and National Program Facilitators around Australia to efficiently run programs online and at times, in-person. 

National Program Coordinators are tasked with the coordination of all program logistics, including the development of program guides, streamlining sound program processes and coordinating the enrolment and engagement of Young Carers into the program offerings. Program Coordinators work closely with Program Managers and the Volunteer Coordinator on the recruitment and management of staff and volunteers for successful program delivery.  You may hold delivery responsibilities for the program offering, if required.  You will also be responsible for administration and reporting associated with your programs. 

Our National Program Coordinators will lead the program they are assigned with delivery targets across the country.

In-Person Peer Support (IPPS)

This particular position focusses on coordinating our IPPS Program online nationally and in-person in Queensland. 

The IPPS Program provides a safe space for Young Carers to connect with other young people who ‘just get it’. Throughout the program, Young Carers have the opportunity to connect with others who have a range of different caring roles and responsibilities, in a safe and inclusive environment led by our friendly staff and volunteers.

The regular sessions include a fun ice breaker, interactive games and activities to stimulate discussions focused on health and wellbeing, identity, and caring roles. The program is a great way to create friendships and learn from each other’s shared experiences.

Peer Support program is currently run for Young Carers aged 7 to 25 years old and is divided into relevant age groups. This is a free program delivered by Little Dreamers and funded by the Carer Gateway.

The Specifics

Program Coordination and Administration

  • Development of Program guides and process documents to assist in the effective and consistent delivery of program nationally
  • Scheduling of program/s in line with national / state-based targets
  • Liaise with State-based teams, particularly Intake Support Coordinators and Program Managers, on the referral process for the program to increase engagement of Young Carers into the Program
  • Communicate with Young Carers and their family during the program enrolment and delivery to ensure strong engagement and outcomes for participants
  • Complete, where required, referrals across to Carer Gateway of program participants
  • Work closely with the Volunteer Coordinator to recruit volunteers for program deliver, create ongoing opportunities for those volunteers to feel engaged and supported with programs being coordinated and delivered
  • Collaborate with Program Manager/s on the recruitment and management of staff for program delivery
  • Complete all administration tasks, including accurate records regarding programs and participants
  • Timely and accurate preparation, ordering and distributing of program resources, advertising materials and required forms
  • Manage all risks associated with program delivery including conducting site inspections, risk assessments, pre- and post-program briefs and debriefs and on program safety and first aid
  • Facilitating programs, if required,  including running interactive activities, and providing information and support
  • Complete reporting responsibilities associated with the Peer Support Program, nationally

Community Engagement & Other Program Participation

  • Maintain effective relationships with program participants and stakeholders (Young Carers, family members, referrers and funding agencies etc )
  • Attendance, engagement and assistance with various Little Dreamers programs and events, such as expos, Young Carer festivals, School Holiday and Big Dreamer programs  
  • Work with State Manager and the QLD team to conduct outreach to identify and engage Young Carers in services & programs as required
  • Identify opportunities for collaboration and partnerships
  • Represent Little Dreamers in the community

Other duties as required by the Program Manager (QLD) and State Manager (QLD).


Key Selection Criteria

The person suited to this role must have:

  • A passion for making a difference in the lives of Young Carers
  • Strong administration  and project coordination skills 
  • A keen attention to detail
  • Demonstrated experience in a similar position, coordinating and delivery programs for young people
  • The ability to engage with, and deliver programs for, young people aged 6 – 25
  • The ability to work as part of a team and autonomously
  • A can-do, adaptable, resilient, positive and proactive attitude and approach
  • Strong communication and interpersonal skills

We’ll be stoked if you also have:

  • Lived experience as a carer or Young Carer
  • Nationally Accredited First Aid Certificate
  • Full drivers license and access to a car

Our programs are held off-site, in various locations around Australia, meeting the needs where our Young Carers are located. In order to perform the full extent of this role, you must be able and willing to regularly travel interstate. All Little Dreamers staff delivering face-to-face programs are required to be up to date with their COVID-19 vaccinations.

As our programs usually operate outside of usual school hours, your ability to work outside of these hours too is essential to your success in this role. Our programs sometimes run on weekends or on the evenings, during school holidays and occasionally during the day.

Benefits

When you join the Little Dreamers Team, you join a community of people committed to making a difference. We come together with shared values, passion and a collaborative culture. We are a rapidly growing organisation with access to a lot of development opportunities. We operate within a leadership structure that accepts and embraces everyone’s ideas and hard work to create the world that we want to see for Young Carers. 

Each day that you come to work you are changing a life. The more that Little Dreamers grows, the more impact we have and you’re a key part of that. We think that’s a pretty top perk, but we don’t stop there…

You also get access to salary packaging, internal EAP program, up to 10 days of paid carers leave, and generous parental leave packages.

Finally, we care as much about you as we do about our Young Carers. The Little Dreamers team is a family and we offer flexible working and regular team bonding events.

Application Process

Little Dreamers is proud to be building our communities across Australia. We are an equal opportunity employer and promote a diverse, equal, and inclusive workplace. We highly encourage applicants from a diverse range of backgrounds to apply.  This includes but is not limited to, people with lived experience in caring roles, First Nations, people from a culturally and linguistically diverse background, people with disabilities and members of the LGBTQIA+ community.

Get your Resume and Cover Letter ready and show us how your skills and experiences make you the perfect person to fill this position. None of this “To whom it may concern” stuff, show us what you’ve got!

Email your application (resume and cover letter) to careers@littledreamers.org.au with the subject line: National Program Coordinator. 

Shortlisted applicants will be notified and we’ll begin the interview process which may consist of a phone chat, a quick video submission from you and then probably some more traditional interviews (they’ll be fun, don’t you worry).

Classification

This position is a full time role classified as Level 3.3 positions on the Social, Community, Home Care and Disability Award 2010 (MA000100). For the right candidate this role can be considered for two part time positions as a job share.

Please note: It is an offence under the Child Protection (Prohibited Employment) Act 2005 for a person convicted of a serious sex offence to apply for this position. Any offer of employment at Little Dreamers is subject to a Working with Children Check and Police Check.

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