COVID-19 Update: We’re sad we can’t see you face-to-face, but we’re working hard to provide you with online support alternatives to our current programs during this time. Click here for full information regarding the current changes.

COVID-19 Update

As the global COVID-19 situation continues to evolve, the health, safety and wellbeing of our Young Carers, Little Dreamers community and our team will remain our main focus as we operate our day to day business. To ensure the safety of our families, we have developed the following policy which has been communicated to our staff and volunteers and ask that you all take time to read it.

Below you will also find an update on our programs and revisions that have been made. We’re using this as a great opportunity to increase the reach of our programs and transform the way we offer support by creating virtual and online solutions.

Given the nature of our work and who we support, it is more important than ever that we all do our bit to reduce risk and help everyone in our community feel safe and supported. We will keep you updated as the situation unfolds, and we are confident that if we are all mindful and considerate, we will get through challenging times like this together.

Scheduled events and programs
  • Any face-to-face events or programs that have already been scheduled, will now be cancelled or postponed until further notice. We will continue to monitor the events calendar as the global COVID-19 situation evolves and will update you should more events need to be rescheduled.
  • If you purchased a ticket for an event or program that has now been cancelled or postponed, you will receive a refund for this ticket.
  • If you would like to cancel a reservation due to concern, even if Little Dreamers is still planning to run the event or program, we will offer you a full refund regardless.
  • Little Dreamers is working hard to create online solutions as an alternative to our face-to-face programs. You can find updates on programs offering virtual alternatives below.
Working from home

The Little Dreamers team has commenced working from home for the foreseeable future. This means that our St Kilda office is currently closed, however we are still contactable via the same phone number and email addresses.

During this time, we encourage you to continue to contact the Little Dreamers team as usual for support and any additional needs you may have as a result of the pandemic. While we may not be able to directly respond to all of your needs, in these instances we will do our best to locate a service or provider that can help you.

Personal responsibility
We must all increase our personal hygiene and awareness as per the DHHS:
  • Wash hands often with soap and running water, for at least 20 seconds. Dry with paper towel or hand dryer.
  • Try not to touch your eyes, nose or mouth.
  • Cover your nose and mouth with a tissue when you cough or sneeze. If you don’t have a tissue cough or sneeze into your upper sleeve or elbow.
  • Stay at home if you feel sick. If you take medication make sure you have enough.
  • Phone your doctor or the hotline – 1800 675 398 – if you need medical attention. They will tell you what to do.
  • Continue healthy habits: exercise, drink water, get plenty of sleep.
  • Wearing a face mask is not necessary if you are well.
  • Buy an alcohol-based hand sanitiser with over 60 per cent alcohol.
When to stay at home

If you fall into one of the below categories, you are to stay home and not attend any workplace, event, program or gathering.

  • If you are experiencing related symptoms (check here): Call Health Direct on 1800 022 222 or call your local GP to determine if you need to be tested for COVID-19
  • If you believe you’ve been exposed: Self-quarantine for 14 days and contact the dedicated hotline on 1800 675 398
  • If you are a confirmed case of COVID-19, follow instructions from your GP and the DHHS
  • If you’ve come into close contact with a suspected or confirmed case, stay home, notify work and contact either the Coronavirus Health line or Health Direct for more guidance.
    • Close contact (a person who has been notified by the DHHS that they are considered ‘close contact’ with COVID-19. This category is being intensively managed by the DHHS directly, and they will notify you if you fall into this category).
    • Casual contact (a person who has spent at least 15 minutes within 1.5 metres of a confirmed case of COVID-19 but not demonstrating symptoms)
  • If you’ve recently travelled overseas: Any travellers returning from any countries are now considered at risk of COVID-19. If you have visited one of the high-risk countries (see here for updated list), then self-quarantine for 14 days and contact the Hotline immediately.
  • If you are considered ‘high-risk’ or vulnerable to contracting COVID-19: If you have immunodepression, directly caring for someone who considered high-risk, or concerned about being exposed, then please contact Little Dreamers to determine the best outcome.
Resources to help you understand COVID-19
  • Explore Life In Mind’s comprehensive list of resources for COVID-19 support, including the best sources of information, mental health services, and more.
  • Check out ABC’s COVID-19 coronacast podcast for all updates and information
  • Download resources for kids to help in understanding coronavirus
  • Access one off financial support available from the Government. Eligible recipients include Age Pension, Disability Support Pension, Carer Payment, Carer Allowance, Parenting Payment, Austudy, Newstart Allowance, Youth Allowance, Pensioner Concession Card, Commonwealth Seniors Health Card, Veteran Gold Card and many others. Find out more here.
  • Find information on extended supermarket hours here.
  • Head to Health can help you find the right Australian digital mental health and wellbeing resources, for yourself or for someone you care about.
  • Access ReachOut’s COVID-19 free online mental health support for young people and parents.
  • Read more about Covid-19 phone and data assistance packages provided by Telstra, Optus etc here.

April Holiday Program

Due to the unfortunate circumstances surrounding COVID-19, we’re no longer running our April Holiday Program in a face-to-face capacity. But don’t worry, we’re moving online! We have plenty of fun and super engaging activities lined up that will be facilitated by our amazing Little Dreamers team.

For more information and to register for free, follow this link.

Dreamers Hub

At this time more than ever, we’re seeing the importance of virtual programs and remote solutions, ensuring our most vulnerable have access to the support they need without having to leave the home.

We’re doing everything we can to fast track the launch of our Dreamers Hub and provide Young Carers with a dedicated online community to feel supported and connected at this time.

If you’re a Young Carer, you can register your interest now and be one of the first to join when it goes live.

Group Mentoring

Our Group Mentoring Program hasn’t changed, but we’ll be hosting the program online for the foreseeable future. We’ll provide you with all the information and resources in a starter pack before you begin the program, and from there we’ll work closely with you over a period of eight weeks to completion of the program.

You can find out more and apply for our Group Mentoring program here.

Carer Gateway

In accordance with advice from health authorities to protect the health and safety of our participants, our staff and the community we are taking measures to reduce the risk of spread of COVID-19. Given the restrictions placed on non-essential and face-to-face services, Little Dreamers will now deliver the In-Person Peer Support groups online.

Online groups will be facilitated using web-conferencing software Zoom (Young Carers will be guided through the process of setting this up). This means that Young Carers located anywhere across QLD and within the South West Sydney & Nepean-Blue Mountains areas can access the Peer Support Groups.At this stage, Peer Support groups are scheduled to be delivered online until at least the end of June 2020. Little Dreamers will continue to monitor and review the situation and groups will be run online until further notice.

To register for support via the Carer Gateway and access phone support, contact the Carer Gateway on 1800 422 737. Find out more about the programs we’re offering here.

Need to Talk?

If you’re struggling with your mental health at this time, it’s important to know that you’re not alone. The best thing you can do is reach out for support, and talk to others about what’s going on.

Here are some useful resources during this time:

Emergency Respite

For emergency respite, call your local Commonwealth Respite and Carelink Centre:

1800 052 222
Monday to Friday, 8am to 6pm

1800 059 059
After hours

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